问题搜索指引&提问准则

TiDB 社区是由 TiDB 生态中的开发者、用户、Contributor、合作伙伴一起建立的分享、学习平台。在这里,我们可以自由发声,互相协助解决问题。

黑客的世界里,当你抛出一个技术问题时,最终是否能得到有用的回答,往往取决于你所提问和追问的方式。提问的智慧中教你如何正确的提问以获得你满意的答案,在此节选一些内容分享给大家。

【在提问前】

在你准备要通过群组或论坛提出技术问题前,请先自己尝试通过各种手段搜索答案,包括但不限于:

【在提问时】

请先表明你已经做了上述的努力;这将有助于树立你并不是一个不劳而获且浪费别人的时间的提问者。在社区里提问或者发起相关技术话题讨论是被鼓励的,但是提问也是一门艺术,需要提问者好好把握。

  • 请按照主题模板尽可能详细、清晰、正确、精简地描述你的问题。

    • 无效的问题,往往浪费大家的时间去阅读和理解,并且可能没有人去给你解答。
  • 请给问题起一个准确的标题,以及选择其正确的分类、标签。

  • 提问时要有一定的礼貌,尤其通过社区向个人提问时至关重要。

    • 别人没有义务一定要给你解决问题,尤其当该问题需要花费不少时间去梳理和解答。

    • 应该礼貌地请教问题,不管问题最终是否得到解答,都能够表示感谢。客气一点肯定会增加你得到有用回应的机会。

【在提问后】

如果你的问题已经获得解决,那么你需要:

  • 对问题选择【对我有用】,这样子你的问题才能算【已解决】

    • 只有选择了【对我有用】的问题,才能被搜索到,这样子也能帮助他人更高效地找到答案。
    • 我们不希望论坛出现很多已经解决但是又不进行“已解决”标志的问题。
  • 对解答者表达感谢,因为任何人都没有义务必须帮你解决你的问题。

如果你的问题还没有解决,请继续追问及反馈你遇到的问题,最好能附上操作提示或者截图。

【对以下行为说不】

参与社区互动其实也是一个社交活动,需要个人把握社交分寸,遵守基本的社交礼仪,不可接受的参与者行为包括但不限于:

  • 讨论问题上升到人身攻击,挑衅、侮辱或贬低性评论;
  • 公开或私下骚扰;
  • 未经允许发布他人私人信息;
  • 未经允许发布广告或者其它不良信息;
  • 无故刷屏刷帖从而占用公共资源等。

如违反以上社区公约,版主或管理员将有权处理:

  1. 出现第一次,【警告】并进行扣除50积分、50经验值处理
  2. 出现第二次,禁言30天
  3. 出现第三次,停用账号。

社区守则制定参考来源:

TiDB community is a sharing and learning platform established by developers, users, Contributors, and partners in the TiDB ecosystem. We can speak freely and help each other solve problems here.

In the world of hackers , the kind of answers you get to your technical questions depends as much on the way you ask the questions as on the difficulty of developing the answer. This guide will teach you how to ask questions in a way more likely to get you a satisfactory answer. Here are some excerpts to share with you.

[Before You Ask]

Before asking a technical question through groups or on a forum, please try to search for answers by various means, including but not limited to:

[When You Ask]

When you ask your question, display the fact that you have done these things first; this will help establish that you’re not being a lazy sponge and wasting people’s time. Better yet, display what you have learned from doing these things. We like answering questions for people who have demonstrated they can learn from the answers.

Asking questions in the community or initiating discussions on related technical topics is encouraged, but questioning is also an art and requires the questioner to grasp it.

  • Please describe your problem as detailed, clear, correct and concisely as possible according to the theme template.
    • Ineffective questions often waste everyone’s time to read and understand, and there may be no one to answer you.
  • Please give an accurate title to the question, choose the correct category and label.
  • It is important to be polite when asking questions, especially asking questions to individuals in our community.
    • Others have no obligation to solve the problem for you, especially when the problem takes a lot of time to sort out and answer.
    • You should ask questions politely, and you can express gratitude regardless of whether the question is answered in the end. Being polite will definitely increase your chances of getting a useful response.

[After You Ask]

If your question has been solved, then you need to:

  • Choose [Useful for me] for the question, so that your question can be counted as [Solved]
    • Only the questions that are [useful for me] can be searched, which can also help others find answers more efficiently.
    • We don’t want to see many issues that have been resolved but not marked as “resolved” in the forum.
  • Express your gratitude to the answerer, because no one is obliged to help you solve your problem.

If your problem has not been solved, please continue to ask and describe the problem you encountered. It is better to attach operating hints or screenshots.

[Say no to the following actions]

Participating in community interaction is a social activity. Individuals need to grasp social measures and observe basic social etiquette. Unacceptable participant behaviors include but are not limited to:

  • Discussion issues with personal attacks, provocative, insulting or derogatory comments;
  • Public or private harassment;
  • Publishing others’ private information without permission;
  • Publishing advertisements or other bad information without permission;
  • Refresh and post huge chunks of junk questions for no reason, thus occupying public resources, etc.

If someone against the rules of this Community Convention , the moderator or administrator will have the right to deal with:

**1. The first time, [Warning] deduct 50 points and 50 experience points **

2. The second time, silence for 30 days

3. The third time, deactivate the account.

Reference:

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